Privacy Policy | BEWISE Commerce Platform

1. Who are we?

BEWISE Solutions, based in 's-Hertogenbosch, the Netherlands, Chamber of Commerce number 12345678, is responsible for processing personal data as described in this privacy policy.

2. What data do we collect?

We collect: contact details (name, email address, telephone number, company name) when you fill in a form or create an account; usage data (IP address, browser type, page visits) via Google Analytics; payment details processed via our payment provider Mollie (we do not store credit card details).

3. For what purpose do we use your data?

Your data is used for: performance of the agreement (delivery of BEWISE software); communication about your account and support; improvement of our platform via anonymised usage statistics; invoicing and administration.

4. Legal basis for processing

We process your personal data on the basis of: performance of a contract; a legitimate interest (improvement of our services); your consent (for marketing communications).

5. Retention periods

We retain your data no longer than necessary: account data is retained until 2 years after termination of the agreement; invoice data is retained for 7 years in accordance with the statutory retention requirement.

6. Your rights

You have the right to: access your data; correction of incorrect data; deletion of your data ('right to be forgotten'); objection to processing; data portability. You can exercise your rights by contacting info@bewisecommerce.com.

7. Cookies

We use functional cookies (necessary for website operation), analytical cookies (Google Analytics, anonymised) and no tracking or advertising cookies.

8. Security

We take appropriate technical and organisational measures to protect your data: HTTPS/TLS encryption, encrypted storage of API credentials, access security and regular security audits.

9. Contact details

For questions about this privacy policy: BEWISE Solutions, info@bewisecommerce.com. You also have the right to file a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).